www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 7382033150
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
After opening the app, enter your registered mobile number and verify the OTP (one-time password) sent to it. This process will securely log you in, eliminating the need for a password or email login. You can now easily access the app using this simple and convenient method.
Q2: What should I do if I am not getting OTP?
To verify this process, first ensure you have a strong internet connection. If you're still unable to receive the OTP, try restarting the process and if that doesn't work, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the existing app from your device. Download the latest version of the app, and you'll be able to log in and play with ease once it's installed. This update should resolve any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for money earned through gaming activities, not bonus amounts. This means you can only cash out the revenue you've generated from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process that typically takes 30 minutes to 3 hours to complete. However, delays in payment processing can occur, requiring users to wait for up to 24 hours in some cases. This discrepancy in processing time highlights the app's efficiency, but also potential areas for improvement.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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